Privacy Policy

Our Commitment to Your Privacy

At b345, we take the privacy and security of our players seriously. This Privacy Policy explains in plain language what personal information we collect when you use the b345 platform, why we collect it, how we use it, and the choices you have regarding your data. We encourage you to read this document carefully before registering an account or using any of our services.

This policy applies to all users of b345 located in Bangladesh and elsewhere. By accessing or using our platform — whether through a web browser, mobile device, or any other means — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

What Makes b345 Different

Information We Collect

b345 collects only the information that is necessary to provide, maintain, and improve our services and to comply with applicable regulations. We collect two broad categories of data: information you provide directly to us and information gathered automatically as you use our platform.

Information You Provide Directly

• Full name, date of birth, gender, and nationality as provided during account registration.
• Email address, phone number, and contact details used for account communication.
• National ID, passport, or other identity documents submitted during KYC verification.
• Financial details such as your preferred payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard) and transaction history related to your b345 account.

Information Collected Automatically

• Device information including IP address, browser type and version, operating system, and device identifiers.
• Usage data such as pages visited, time spent on each section, games played, bets placed, and navigation patterns within our platform.
• Cookie and session data used to maintain your login state and personalise your experience on b345.

How We Use Your Information

The personal information b345 collects is used exclusively for the following purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• To create and manage your b345 account, verify your identity, and process deposits and withdrawals.
• To deliver the games, sports betting, live casino, and other services you request on our platform.
• To process payments via bKash, Nagad, Rocket, Upay, and card networks, and to detect and prevent fraudulent transactions.
• To send you important account-related notifications including transaction confirmations, security alerts, and updates to our terms or policies.
• To comply with legal and regulatory requirements, including anti-money laundering (AML) obligations and responsible gaming mandates.
• To analyse usage trends, improve our platform features, and personalise game recommendations based on your activity on b345.

We may also use aggregated, anonymised data — which cannot be used to identify any individual — for internal analytics, research, and reporting purposes.

Cookies and Tracking Technologies

b345 uses cookies and similar technologies (such as local storage and session tokens) to keep you logged in, remember your preferences, and understand how you navigate our platform. Cookies are small text files stored on your device by your browser. They do not contain executable code and cannot damage your device.

You may configure your browser to refuse or delete cookies at any time. Please be aware that disabling cookies may affect certain features of b345, such as maintaining your session across page visits or saving game preferences. We do not use cookies to track your activity on external websites.

Sharing and Disclosure of Your Data

b345 does not sell, lease, or share your personal information with third parties for commercial purposes. We may share limited data in the following strictly controlled circumstances:

• Service providers and technology partners who assist us in operating the b345 platform, processing payments, or conducting fraud prevention — subject to strict confidentiality agreements.
• Regulatory or law enforcement authorities when required by applicable law, court order, or to protect the rights and safety of our users and the public.
• In the context of a business transfer, merger, or acquisition — in which case any successor entity will be bound by the terms of this Privacy Policy.

In all other circumstances, your data will not be disclosed to any party outside of b345 without your prior written consent.

How We Protect Your Data

b345 employs a range of technical and organisational safeguards designed to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, secure data storage with access controls, regular security audits, and staff training on data handling best practices.

While we take every reasonable precaution, no system is entirely immune to risk. In the unlikely event of a data breach that affects your rights or freedoms, b345 will notify you promptly and take all necessary steps to mitigate any harm. If you believe your account has been compromised, please contact our support team immediately at [email protected].

Your Rights Over Your Personal Data

As a user of b345, you hold specific rights regarding your personal data. We are committed to honouring these rights in a timely and transparent manner. You may exercise any of the following:

• Right of Access — request a copy of all personal data b345 holds about you.
• Right to Rectification — ask us to correct any inaccurate or incomplete information held in your account.
• Right to Erasure — request deletion of your personal data, subject to our legal retention obligations.
• Right to Restriction — ask us to limit how we process your data while a dispute or correction request is pending.
• Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please write to us at [email protected] with a clear description of your request and your registered account details. We aim to respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing a request.

Payment and Financial Data

b345 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you conduct a financial transaction on our platform, the payment is processed through encrypted, secure gateways. b345 does not store complete card numbers, CVV codes, or full mobile banking credentials on its servers. Payment processors used by b345 are bound by strict data security standards.

All financial transactions on b345 are conducted in Bangladeshi Taka (BDT). We maintain transaction logs for audit and compliance purposes. These records are held securely and are only accessible to authorised personnel and, where required, regulatory authorities.

Data Retention

b345 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Account information is generally retained for the duration of your active account and for a defined period thereafter in accordance with record-keeping regulations. Once your data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.

Third-Party Links and Services

The b345 platform may display references to third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. While these providers power the games you enjoy on b345, their own privacy practices are governed by their respective policies and are not covered by this document. b345 is not responsible for the data handling practices of any third-party provider or service integrated into our platform.

Protection of Minors

b345 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a person under 21 has provided us with personal data, we will take immediate steps to delete that information and close the associated account. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gambling platforms.

Changes to This Privacy Policy

b345 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users via email or by placing a prominent notice on the b345 platform. The revised policy will take effect from the date it is posted. We encourage you to review this page periodically so you remain informed about how we protect your information. Your continued use of b345 after any update constitutes your acceptance of the revised terms.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the way b345 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and professionally.

Reach us by email at: [email protected]